Operations
Fraud flags and review moderation — handled by agents, supervised by you.
Operations AgentFraud & moderation
Handled this week
147
Avg handle time
38s
Escalation rate
4%
8 reviews in the moderation queue
HP
★★★★★Hannah P.
Linen Wrap Dress · 12 min ago
“Gorgeous fabric, fits true to size. Wore it to a wedding and got so many compliments.”
Published ✓Genuine purchase, policy-clean
DK
★★★★☆Deniz K.
Court Sneaker Low · 18 min ago
“Comfortable out of the box. Runs slightly narrow — size up half.”
Published ✓Genuine purchase, policy-clean
B
★★★★★bestdeals_mk
Sculpt Hoop Earrings · 24 min ago
“AMAZING!!! Check my profile for discount codes on similar items!!!”
FlaggedPromotional content + no verified purchase
TW
★★★★★Tom W.
Merino Crew Sweater · 31 min ago
“Third one I own. Quality is consistent, warm without being bulky.”
Published ✓Repeat verified buyer
AR
★★☆☆☆Aisha R.
Linen Set — Two Piece · 40 min ago
“Sizing is way off. Ordered my usual M and it fit like an XS. Returning.”
Published ✓Negative but genuine — publishing per policy
S
★★★★★style_hunter22
Silk Slip Skirt · 47 min ago
“Got this free for my honest review and I love it! So elegant.”
FlaggedSuspected incentivized review
MB
★★★★☆Marco B.
Everyday Tote — Canvas · 52 min ago
“Sturdy and roomy. Strap stitching came slightly loose after a month but the seller replaced it fast.”
Published ✓Genuine purchase, policy-clean
ES
★☆☆☆☆Elif S.
Wide-Leg Trouser · 1 h ago
“The competitor version at [link removed] is half the price. This brand is a scam honestly.”
Needs humanPolicy edge case: competitor link + defamation claim — your call